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FAQ

Q1.Can changes be made to a holiday package?

Answer:Yes, our holidays are customizable. They are tailor made to suit your budget, dates, sight seeing interest and taste
 
Q2.What all destinations do you cater to for holiday packages?
 
Answer: Keeping tourist requirements in mind, we have created a wide range of packages for almost all tourist destinations across India and the rest of the world. If you don’t find what you need, our travel specialists will create one specially for you
 
Q3. What is a holiday package?
 
Answer:As the name suggests, it is hotel, sight- seeing and travel (air, rail or bus) packaged together
 
Q4.I would like to send my feedback, how do I do that?
 
Answer:Your feedback is valuable for us. Please send your comments, suggestions, praises and complaints at info@joy-travels.com
 
Q5.What if my flight got cancelled when I have purchased a holiday package (flight+hotel)?
 
Answer:As facilitators, we will try to put you on to the next best available flight option. The difference in fare plus hotel cancellation charges will have to be borne by you.
 
Q6.What do you mean by "Per person on twin sharing basis"?
 
Answer:This the rate for 1 person when 2 people are sharing a room. Single occupancy rates are applicable when a single room is provided to "an" individual
 
Q7.How will my hotel booking or vacation package be confirmed?
 
Answer:Once we receive a booking from you, Joy Travels team will process your booking and make the required reservations for you. The same will be sent to you over the email. Hard copy can be couriered upon request.
 
Q8.Advantages of Joy Travels Holiday Package
Why Joy Travels
 
Answer:Joy Travels is a professionally managed 28 year old company. We know all nuances of travel. Our dedicated team will make sure to deliver to you a JOYful travel experience
 
Q9. When should I Book my Package
 
Answer:Once you have made up your mind on the kind of vacation you want to have, it is suggested that you book your travel much in advance to get the best fares and hotels of choice.
 
Q10. How does the travel happen in Fixed Departures
 
Answer: You may travel in a group in a fixed departure. However, we can make arrangements for private transfers for you at a supplement cost.
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